Problem Solving: 03. Generating Solutions

Problem Solving: 03. Generating Solutions

Learning objectives

  • Recognize and define the essential steps in the problem-solving process: Defining, analyzing, generating solutions, selecting a solution, implementing a solution, and reviewing the results.
  • Apply each step of the problem-solving process to real-world scenarios while leveraging a variety of problem-solving tools. (such as 5 whys, decision matrices, SWOT analysis, brainstorming, etc)
  • Evaluate and reflect on effectiveness of problem-solving strategies in their own work.

Course overview

Generating effective solutions is an essential element of problem solving. This course guides you through the crucial step of brainstorming and evaluating potential solutions to address identified problems. You'll learn to use creative techniques and tools, such as questioning and the SCAMPER method, to explore a wide range of possibilities. By the end of this course, you'll be equipped to generate innovative, targeted solutions that align with your organization's goals and drive impactful results.

The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 7 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 7111
Language Icon English
Course Outline
  • Example: Generating Solutions
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