Problem Solving: 04. Generate Solutions
Learning objectives
- Recognize and define the essential steps in the problem-solving process: Defining, analyzing, generating solutions, selecting a solution, implementing a solution, and reviewing the results.
- Apply each step of the problem-solving process to real-world scenarios while leveraging a variety of problem-solving tools. (such as 5 whys, decision matrices, SWOT analysis, brainstorming, etc)
- Evaluate and reflect on effectiveness of problem-solving strategies in their own work.
Course overview
By this time, you know that you have a problem, and you've done extensive fact finding to discover the root cause. Now, it's time to generate solution ideas. Our goal here is to get as many possible solutions ideas, from as many varying perspectives, as possible. Notice that the goal here is NOT to choose a solution. That's our next step. We are simply gathering ideas during this phase.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
