Psychological Safety: Psychological Safety for Managers
Learning objectives
- Define psychological safety and distinguish it from common misconceptions (e.g., being "nice" or avoiding accountability)
- Identify observable signs of low psychological safety, including silence, risk avoidance, and lack of upward feedback
- Analyze how manager behaviors and team dynamics contribute to psychological safety or psychological danger
- Apply specific leadership strategies to encourage open communication, normalize mistakes, and reinforce trust
Course overview
A manager's reactions teach a team what is safe to say, long before any policy does. Framing work honestly, inviting specific input, and responding well when someone takes a risk are the behaviors that shape whether people speak up or stay silent. The payoff is earlier bad news, sharper information, and a team that trusts its leader enough to disagree.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
