Quality: 03. Why It Matters

Course overview
At this point, you're probably asking yourself, Why all this fuss about performance excellence? No matter how long your organization has been at it, performance remains a big deal because there's still plenty of room for improvement and things are changing whether we like it or not.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.