Tel-Sell: 02. Engagement Techniques
Course overview
Customer engagement is an important component of any sales call, be it face-to-face, or a non-face-to-face business discussion. Grabbing the customer's attention and engaging them in a two-way conversation is the only way a salesperson will have success motivating a favorable buying decision. This course teaches some specific techniques to employ during a non-face-to-face business discussion that will help you to drive customer engagement and sales success
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 4 minutes
- Format: Video
- English