Using the Baldrige Excellence Framework for Business Success
Learning objectives
- Identify the core elements and processes of the Baldridge Criteria for Performance Excellence
- Recognize how the European Foundation Quality Management framework relates to performance excellence and business success
- Apply the BCPE framework to their own team to effect process and performance improvement
Course overview
The Baldrige Excellence Framework offers a proven, system-wide approach to improving organizational performance. By examining leadership, strategy, customers, workforce, operations, and results, the framework helps leaders identify strengths and opportunities for growth. In this course, learners will explore how the Baldrige model fosters alignment, continuous improvement, and long-term success across industries.
The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.
- 13 minutes
- Format: Video
- Tier: 1
- Course ID: 8332
English
Course Outline
- Framework Overview
- How it Works
- Assessing Your Organization
- Putting it Into Action
- The Baldridge Award