How To Correct Without Conflict

Learning objectives

  • Identify situations where it is necessary to address someoners mistakes in a constructive manner, acknowledging individualrs safety.n
  • Differentiate between effective and ineffective ways of telling someone they are wrong, using examples and non-examples.
  • Apply communication techniques to respectfully and clearly convey mistakes, while encouraging improvement.
  • Demonstrate empathy and tact when providing feedback, minimizing defensiveness and fostering collaboration.
  • Evaluate their own approaches to giving feedback and identify areas for improvement using provided scenarios.

Course overview

Correcting someone can be uncomfortable—but it doesn’t have to lead to conflict. This course explores how to address mistakes in a way that’s respectful, clear, and constructive. Learners will gain tools to assess when correction is necessary, how to approach it with empathy, and how to communicate feedback in a way that encourages growth rather than defensiveness.

The individuals involved in the development and promotion of this course do not receive any compensation or financial benefits outside of their regular employment for their work on this course.


  • 8 minutes
  • Format: Video
  • Tier: 1
  • Course ID: 8611
Language Icon English
Course Outline
  • When To Correct
  • How To Correct
  • Self-Reflection
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