Introducing the HSI Training Center Master Class: What You Need to Know

Running a successful emergency care Training Center (TC) requires a solid combination of streamlined administrative processes, effective marketing, and the overall ability to deliver high-quality CPR, AED, and First Aid training. That’s where our new Training Center Master Class (TCMC) comes in.
Exclusively designed for HSI approved Training Centers, the TCMC equips TC administrators and associated Instructors with the essential tools, guidance, and expertise needed to master Training Center operations — all combined into one convenient source.
What is the Training Center Master Class?
The HSI Training Center Master Class is a comprehensive, easy-to-use online course specifically for TC administrators and Instructors. The course serves as a centralized hub of information that combines best practices, time-saving tips, and step-by-step instructions to optimize your Training Center operations. Whether you’re just starting out or are looking to refine your approach, the TCMC provides the knowledge you need to help your Training Center grow and thrive.
The Training Center Master Class is structured around some of the most common challenges that TCs face. For example, you’ll find answers to frequent questions like:
- What type of equipment would be best for my Training Center?
- How can I market my TC to attract more students?
- What can I do to get to the next price level discount?
- Where do I add an associated Instructor in Otis?
- What’s a Bot Buck and how can it benefit my TC?
The online course offers a blend of instructional videos, quick tips, downloadable resources, and practical tools that can be directly applied to your day-to-day operations.
What’s inside the Training Center Master Class?
The Training Center Master Class is broken down into easy-to-digest modules that cover a wide variety of topics. Some of the key categories of information include:
- Otis Quick Tips (OQT). Practical tips to help you navigate and utilize the Otis portal, making administrative tasks more efficient.
- Training tactics. Effective strategies for delivering training that’s not only efficient but also engaging for students.
- Regulatory help. Stay up to date with the latest regulatory guidelines and requirements to ensure your TC is compliant.
- Marketing best practices. Strategies to attract more students by using social media and other proven marketing tools.

The TCMC serves as an invaluable resource to boost your Training Center’s growth by streamlining operations, enhancing training delivery, and increasing student enrollment.
How does the Training Center Master Class work?
The Training Center Master Class is both comprehensive and flexible. The entire online course runs just under 3.5 hours, but it’s designed to be modular. You can choose to watch the whole course from start to finish or jump to any category, help topic, or other resource that addresses your immediate needs. This flexibility ensures you can learn at your own pace, tailoring your experience to fit your schedule and specific challenges.
Each module offers helpful insights and practical tips that you can apply directly to your training operations. Some lessons come with application tools that you can download to help you implement the strategies and tactics you learn in the course. Other lessons end with a relevant quick tip, such as a “how-to” video demonstrating how to complete a specific task in Otis.
Here's a sample of what you’ll get when you sign up for the Training Center Master Class:
- 27 Quick Tips with “how-to” instructions to make administration easier.
- Over 3 hours of important information and support for your TC.
- 12 exclusive Application Tools that give detailed advice on training equipment and marketing strategies.
- Considerations on how to deliver and manage training.
- A collection of over 100 high-resolution images and social media templates you can use to reach your audience.
- A bonus promotion upon ordering.
By the end of the course, you’ll have a comprehensive toolkit of resources and practical knowledge to take measurable steps toward building a more successful business.
Grow your business with the Training Center Master Class
Investing in the Training Center Master Class is a step forward to accelerating your TC’s growth. Whether you’re looking to improve training efficiency, optimize operations, or simply better understand how to manage your Training Center, the TCMC has you covered.
With access to HSI knowledge and expert advice, you’ll learn how to streamline your processes and make your Training Center more profitable. From upgrading your training equipment to implementing marketing strategies, you’ll gain the skills and insights needed to optimize operations and reach your Training Center’s full potential.
To purchase and access the Training Center Master Class, you must login to your Training Center Admin portal. From there, all TC administrators and associated Instructors will have full access to the collection.

Take the next step
The Training Center Master Class is a game-changing resource that will help improve your TC’s operations. To help get started, we’re offering an exclusive limited-time promotion:
Purchase the TCMC and receive $30 back in free Bot Bucks! Bot Bucks can be redeemed for HSI-produced materials, including skills guides and certification cards.
Take your Training Center to the next level in 2025 by signing up for the Training Center Master Class today.