Customize Your LMS to Drive Learning Engagement

Customize Your LMS to Drive Learning Engagement

All learning management systems are not created equal. Some simply act as a utility delivering a stark environment for a learner to log in, take the required training, and log out. Check the box and ensure compliance. Others allow you to customize your LMS to drive learning engagement and employee development.

Align Your LMS with Your Learning Culture

Just as people have different learning styles, organizations have different learning cultures. If you are researching LMS features, you should consider what type of learning culture you have or want to create. No one type of learning culture is better or worse than the others. You will see the best results when you achieve a good fit with your learning culture, employee expectations, training programs, technologies, and developmental opportunities.

There are four primary learning cultures:

You can read more about these in our white paper “The Four Types of Learning Cultures.” If your learning culture is more regimented, your LMS may not require many features or the ability to customize. If you are planning to encourage self-directed learning and drive engagement, you will want to consider an LMS that offers the ability to customize to align with your brand and your overall company culture, not just the learning culture.

Compliance-Based LMS

Many companies begin with the compliance basics when they initiate an employee training program. They start with the “must have” topics like safety, anti-harassment, and diversity. They assign a course or two each month with a hard deadline. Employees log in, take the assigned course and go back to their work.

The employees view the training as another task or as an interruption to their work. They don’t view it as training or development to be better at their jobs. It’s more about the company being compliant and not about the employee improving their skills. As soon as the training is announced you may hear a few “groans” about having to complete it. The IM’s and chats “did you see we have to take another course?” and the “send me the answers so I can pass.”

Since the employees don’t see the “what’s in it for me” they may be reluctant to complete the training; it falls to the bottom of the “to do” list. And that means more work for the administrators having to login and run reports to see who completed the training. Then they can start following up with those employees and their managers to ensure the course is completed.

The goal with a compliance-focused LMS is for the company to be legally compliant. The purpose of the LMS is to track employee completion of the material and provide reporting in the event a governing body shows up for an audit, or proof of training is needed for legal reasons, a harassment or workers’ compensation claim. A compliance-based LMS is built with the admin in mind.

Development-Based LMS

When a company wants to expand to a full employee training and development program, the LMS function expands beyond the needs of administrators to focus on all of the learners. The goals change from being compliant to things like reducing turnover by improving managerial skills, promoting from within and building career paths with succession planning, growing a healthy collaborative culture with healthy communications, and more. You will be looking for a more visually engaging experience and features that are easy to use and motivate utilization. It will need to be mobile-ready (not just mobile-friendly.)

Many of our clients leverage their training programs as part of their benefits packages. They also promote their training program when recruiting new employees. They are looking for ways to drive learning engagement, not just compliance. They recognize that the look and feel of their LMS represents their brand to their employees. They want the ability to customize their LMS as much as possible.

All the ideas below are available to our clients to customize HSI LMS, our learning management system. Some of the ideas were suggested by our clients.

Customize Your LMS for Your Company and Brand

Talk to the person or team who will handle the administration of LMS and training content. What kind of environment do they want to create? Here is a list of items you may want to customize in your LMS to drive learning engagement:

Customize Your LMS by Learners

What’s the point of a training program if your learners aren’t engaged? Yes, they will take assigned training when there are punitive consequences, but don’t you want more than that? HSI LMS was built learner-first and mobile-first. We offer a list of items that give the learners control over their experience and hopefully drive learning engagement. HSI LMS is very user-friendly so learners can customize their view of the LMS.

Customize Your LMS by Admins

Your LMS should be a nimble tool that allows your admins to easily assign and track training. The implementation and set-up process should not be a burden. Your LMS should facilitate training to help you solve problems and meet goals. Each company runs their training program a little differently, so your LMS functionality should be flexible and user-friendly to allow for those differences.

Finding the right LMS for your organization does not need to be stressful or complicated but you do need to do your homework. Hopefully we have given you a lot to consider in your search beyond LMS functionality to include learning engagement. We have also compiled a feature checklist and itemized technical questions for you to ask of your potential vendors in our blog post about buying an LMS.

It’s important to mention that when you buy our off-the-shelf training content you get our LMS for free. You can request a free trial of our HSI LMS. You will be able to access all of the functionality mentioned above and see for yourself how simple and easy to use our LMS is.

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