How to Practice Mindful Communication at Work

How to Practice Mindful Communication at Work

Mindfulness practice is popular in yoga and meditation but it also applies in the workplace, specifically with mindful communication. Think about being more present, having greater clarity in conversation, and multitasking less. Be more thoughtful about the tone you use. Develop empathy and non-violent communication with your co-workers, customers, and suppliers.

What is Mindful Communication?

According to Sigma Assessment Systems, mindful communication practice applies the principles of mindfulness to the way we communicate with others. These principles include setting intentions, being present, deep listening, awareness, mindful approach, remaining open and non-judgmental, and relating to others with compassion.

How to Practice Mindful Communication at Work - HSI

1. Set Intentions

When the communication is set around an event, like a scheduled meeting or presentation, take the time to set your intentions for the conversation. I find it helpful to actually write these down or start a Word document with my intentions. This helps the difficult conversations go more smoothly and it reduces any anxiety I may have.

2. Be Fully Present

In this time of digital addiction and our compulsive need to check our phones, being fully present and active listening is a continuous challenge. It’s even more important when we communicate.

3. Remain Open and Non-Judgmental

A key point when I set my intentions is that everyone involved in these conversations remain open and non-judgmental. Even myself. When I go into a meeting to pitch a major new idea, I know that I have done my homework. I am prepared and, hopefully, I have thought through any issues. I still need to be open to any new ideas or criticisms that might help the project be more successful.

It’s especially important when collaborating, brainstorming, problem-solving, etc. As a manager, I want to encourage my team to connect the dots, be more strategic, and don’t just take orders. My team needs to believe I am open to new ideas. This applies to day-to-day difficult conversations as well as more formal meetings and planning times.

4. Relate with Compassion

It’s easy to get wrapped up in the fast pace of work and forget about the humans doing the work. It’s important to relate to our co-workers, customers, and vendors with some empathy, compassion, and thoughtfulness.

Your tone can still be assertive when driving your timelines but you can also express gratitude along the way. Emotional intelligence (EQ) is a real asset. It includes things like awareness of your moods and the moods of others and an understanding of people’s goals. All of these will help you be more mindful for effective communication and be able to relate with compassion.

Related Training

Working with a company like HSI and offering your employees a full library of off-the-shelf content puts related training videos at your fingertips. Mindfulness practice in conversation is a category of training that will provide your learners with improved communication skills in the workplace and at home with their families.

Additional Resources

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