Online training isn’t the right solution for every organization (as much as we’d like that to be the case) and it isn’t a minor investment for some. To move your training program online is to make a fundamental change in the way your organization operates, and that’s a big challenge for groups resistant to change.

Well, we’ve got your back.

Drawing from expertise across our company, we’ve compiled a set of essential questions, answers, and important considerations for anyone out there shopping around for an online training solution. From the CEO on down to the front desk, we asked our people to think not about our success stories, but about our failures, and try to explain what crossover customers wish they would’ve known before making a purchase and what we’ve learned after 20+ years in the business.

In other words, this is the advice we’d give to a family member if they couldn’t do business with us. The intent here is to take you beyond the obvious; covering ‘the importance of setting program goals’, while useful, is kind of a no-brainer.