Frequently Asked Questions

Industrial Skills FAQ

Frequently Asked Questions

How does HSI learn about changes in the standards?

We are plugged into the same information our clients and students are - NERC standards communication, website updates, and other information provided by NERC. Our Compliance Advisors team is key to ensuring our information is up to date.

How does the student know the information is what they need?

HSI has been training system operators to pass the certification exam for more than 20 years. We are the training experts, and we know how NERC standards apply to system operations. Our content is developed by Subject Matter Experts who are certified and have worked in real-time operating positions. Our SMEs have a broad range of experience, offering an industry perspective.

What happens when a student takes all the Ohms (practice) exams?

There are three OHM exam options: Reliability Coordinator, Balancing Interchange, Transmission Operator. Each certification option contains three unique exams. Once these exams are completed and you would like additional practice, contact ([email protected]) to have the exams reset.

We encourage you to review the material before taking additional exams to prevent recall. Exams are based on question analysis and application of what you have learned.

I am preparing to take the Transmission Operator, Balancing and Interchange Operator or Balancing, Interchange, and Transmission Operator exam. Do I still need to take all of the courses in the online program?

Regardless of the NERC exam you are planning to take, you are responsible for knowing all of the standards in the content outline. You will simply receive a higher concentration of questions in the Transmission Operator or Balancing Authority area if you are taking those exams. Be sure to take the practice (Ohms) test that corresponds with the NERC exam you plan to take.

How long does it take to get through the material?

A student may spend as much time as needed on the material to ensure they have mastered the knowledge to take the exam and perform the job of System Operator. While the instructor-led portion of the program is a three-and-a-half-day class, the online portion can be taken at the student's individual rate of learning. The material consists of 32 modules each of which can take anywhere from 30 to 90 minutes to complete.

Do you take the GI Bill for your NERC Certification training program?

No, our program is not eligible for the GI Bill.

Do you take credit cards to payment for your NERC Certification training program?

Yes, we accept all major credit cards.

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