Conflict Management Learning Pathway
Conflict Management Learning Pathway
Conflict is an inevitable part of life, especially in the workplace. How we handle conflicts can significantly impact team dynamics, productivity, and overall organizational culture. Effectively managing conflicts requires more than just resolving disputes; it involves understanding the root causes, fostering open communication, and promoting
collaborative problem-solving.
Navigating Conflict Effectively to Cultivate a Healthy Workplace Culture
HSI’s Conflict Management Learning Pathway delves into the intricacies of conflict resolution and equips learners with the skills needed to navigate challenging situations with confidence and tact. Whether you’re a manager looking to foster a harmonious work environment or an individual team member seeking to enhance your interpersonal skills, this pathway offers valuable insights and practical strategies to address conflicts constructively.
Conflict Management Training & Learning Content: 12-Lesson Pathway
Build a Harmonious Workplace with HSI’s Conflict Management Learning Pathway
This three-part learning series includes a 12-lesson Learning Pathway supplemented by additional job aids to help you not only mitigate the risks associated with workplace conflicts but also to foster a culture of inclusivity and mutual respect.
Courses are placed into a series that goes from awareness to application of learning to expanding employee knowledge on the topic. Courses in the Conflict Management Pathway include:
- How to Become More Open-Minded
- Differing Opinions? Don’t Sweat It
- De-Escalation in the Workplace: Phases of Escalation
- How Teams Resolve Conflict at Work
- Conflict Management 01: The Realities of Conflict Management
- Can’t We All Get Along? Understanding Conflict Avoidance
- Difficult Conversations
- It’s Not Me It’s You: Dealing with Critical People
- This vs. That: Assertive vs. Aggressive
- Turning Conflict into Creativity
Looking for even more conflict management training and content. Take a look at our Conflict Management Course Library.
Conflict Management Pathway Supplemental Learning Materials
Help your people put learning into action with Leadership Briefs and job aids that offer practical tips for how to promote positive behaviors and navigate conflict with confidence and professionalism.
Awareness
- Take 5 Job Aid: Respect @ Work
- Take 5 Job Aid: Sharing Your Feelings with Coworkers
Application
- Take 5 Job Aid: Thomas-Kilmann Conflict Modes
- Leadership Brief: How Teams Resolve Conflict at Work
- Take 5 Job Aid: Phases of Escalation
Expanding Knowledge
- Leadership Brief: Turning Conflict into Creativity
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With our seamless delivery and implementation options, you can quickly kick-start your new conflict management training program without a heavy lift on your team. Contact us today to learn more about this and HSI’s other Learning Pathways.
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More Learning Pathways for You!
While we have a course library of more than 5,000 titles, let our experts design a curriculum that is proven to build and reinforce the skills needed to be successful in today’s workplace. Our off-the-shelf Learning Pathways do the work so you don’t have to.
Take a look at our other Pathways:
- Anti-Harassment Learning Pathway
- Artificial Intelligence Learning Pathway
- Business Ethics Learning Pathway
- Cybersecurity Learning Pathway
- New Managers Learning Pathway
Or take a look through our entire HSI Course Library!
