Resources and Other Results:

10 Customer Service Best Practices for Customer Retention
Blog

10 Customer Service Best Practices for Customer Retention

In today’s economy, following customer service best practices is critical to retain customers. Companies are struggling to hire workers and...  More →

Related Topics: Customer service , LMS Feature , Customer Retention

Banking
Industries

Banking

As the banking industry evolves with many services being provided online, employee interactions with customers can become brand differentiators. Whether...  More →

Buyer’s Guide: Online Safety Data Sheet (SDS) Management
Blog

Buyer’s Guide: Online Safety Data Sheet (SDS) Management

The market for safety data sheet (SDS) management is highly competitive. When it comes time to choose, you’ll likely have...  More →

Related Topics: online safety training , safety data sheets , sds , sds management

What is a Customer Success Manager?
Blog

What is a Customer Success Manager?

If you are in the process of hiring a vendor, technology provider, or business service partner, your comparison should go...  More →

Related Topics: Customer service

Rude Customers? How Training Can Help.
Blog

Rude Customers? How Training Can Help.

How do your employees address difficult and rude customers? The end goal should always be to “turn that frown upside...  More →

Related Topics: Customer service , Communicaton , emotional intelligence

Jump Start Training: The Key to Knowledge Retention?
Blog

Jump Start Training: The Key to Knowledge Retention?

Training, safety, compliance, OSHA, regulatory, procedures, mandatory, required, policy… bored yet? The minute I start to hear these words my...  More →

Related Topics: awareness , Compliance , effectiveness , engagement , OSHA , Training

How to Revitalize Your Employee Training Program to Improve Your ROI
White Papers

How to Revitalize Your Employee Training Program to Improve Your ROI

Is your current training program failing to keep employees engaged? Are you facing low retention rates? Is this ultimately affecting...  More →

Summit Connect Made Easy
Blog

Summit Connect Made Easy

In Tuesday’s blog, we talked about the LOOP Learning System in response to requests for information submitted in our recent...  More →

Related Topics: Summit , Connect

What is a Learning Consultant?
Blog

What is a Learning Consultant?

(Note: Since this blog was posted, HSI has changed the title of our "Learning Consultants" to "Customer Success Managers". This...  More →

Related Topics: Training & Development

Become a CPR Instructor
Emergency Care

Become a CPR Instructor

Whether you want to provide training to your organization, establish a full-time career, or earn extra money part-time, we’re here...  More →

Rethinking the Employee Lifecycle
Blog

Rethinking the Employee Lifecycle

It’s interesting when I see marketing strategies translating into the HR and training spaces. Many HR professionals are familiar with...  More →

Related Topics: Training & Development

Boost Your Business Impact with Strategic L&D Training
Blog

Boost Your Business Impact with Strategic L&D Training

Does your organization struggle to directly tie learning and development programs to your financial outcomes? Do your biggest challenges include...  More →

Related Topics: L&D Training , ROI of Training , Soft Skills Training

The Human Element: Soft Skills Training for Industrial Professionals
Blog

The Human Element: Soft Skills Training for Industrial Professionals

When we think about industrial professionals, technical expertise often comes to mind. Operating complex machinery, adhering to safety protocols, and...  More →

Related Topics: Soft Skills Training , Soft Skills , industrial skills

HSI Announces a Series of Executive Promotions
News

HSI Announces a Series of Executive Promotions

Frisco, TX – February 25, 2025 – HSI, a global leader in EHSQ and ESG software, digital compliance training and...  More →

Related Topics: hsi press release

Q & A: How to Fix Boring Training?
Blog

Q & A: How to Fix Boring Training?

Question: “How do we keep employees engaged in training we must do annually?” Answer: Training programs do get stale, especially...  More →

Related Topics: Compliance , engagement , hr , online training , OSHA , safety pro

Cultivating a Culture of Safety with PriceSmart
Case Studies

Cultivating a Culture of Safety with PriceSmart

Client Story: Supermarket Insurance Group PriceSmart is the largest chain of warehouse clubs across Central America, Colombia and the Caribbean...  More →

STOP Discrimination and Harassment in the Workplace NOW!
Blog

STOP Discrimination and Harassment in the Workplace NOW!

Companies need senior management and HR to lead the way to prevent workplace discrimination and harassment. Discrimination quickly breeds a...  More →

Related Topics: compliance training , anti-harassment , Employee Training and Development , Soft Skills Training , DEI

10 Reasons You’re Probably Wrong About Online Safety Training: Part 1
Blog

10 Reasons You’re Probably Wrong About Online Safety Training: Part 1

From experience, we understand that there’s a lot of misinformation about online training and its value as a progressive tool...  More →

Related Topics: accident , Compliance , engagement , hr , lms , myths , PPE , risk , safety pro

HSI Launches ESG Solution
News

HSI Launches ESG Solution

HSI’s ESG (Environmental, Social, Governance) solution set is uniquely positioned to help organizations roll out or expand upon their ESG...  More →

Related Topics: ESG Software

Withstanding the Test of Online Safety Training Solutions
Case Studies

Withstanding the Test of Online Safety Training Solutions

For over 55 years, Associated has provided material handling equipment and integrated supply chain solutions, including design and engineering support...  More →

Manufacturing
Industries

Manufacturing

Your industry shapes the world around us—impacting every sector, institution, and environment. You take pride in answering the question, "How...  More →

Employee Empowerment: Building Confidence and Initiative with Training
Blog

Employee Empowerment: Building Confidence and Initiative with Training

Nothing builds employee empowerment and boosts confidence and initiative like effective training!...  More →

Related Topics: Confidence , Psychological Safety , Soft Skills Training

Elementary and Secondary Schools
Industries

Elementary and Secondary Schools

K-12 schools need training solutions to help teachers, staff, and administrators stay safe, and provide the right learning environment for...  More →

Higher Education
Industries

Higher Education

At HSI, we utilize our training and technology to help make schools safer and operate more efficiently. This comes in...  More →

The Financial Impact of EHS: Cost Savings and Revenue Generation
Blog

The Financial Impact of EHS: Cost Savings and Revenue Generation

If you work in safety, operations, or management, you know that Environmental, Health, and Safety (EHS) is not just about...  More →

Related Topics: EHS software , ehs program , risk management , Company Culture , CFO , financial impact

11 Benefits of Sustainability in the Workplace
Blog

11 Benefits of Sustainability in the Workplace

Nowadays, sustainability in the workplace is a strategic necessity. And the return on investment is well worth the time and...  More →

Related Topics: Innovation , emotional intelligence

Incorporating Employee Wellness into EHS Programs
Blog

Incorporating Employee Wellness into EHS Programs

At the beginning of the year, we hosted a webinar titled Workplace Health and Safety 2025: Employee Wellness and over...  More →

Related Topics: employee wellness programs , employee wellness , Employee Health , employee safety , mental health , workplace health and safety , health and safety , Health , Safety

Digital Learning in the Workplace: Why and How To Do It
Blog

Digital Learning in the Workplace: Why and How To Do It

As technology has advanced over the years, and society has become more adept at incorporating technology into everyday life, it...  More →

Related Topics: online training , online safety training , digital learning , workplace learning , employee training , employee learning , safety training , learning management system , learning management , online safety

The Convenience of Mobile Training Apps
Blog

The Convenience of Mobile Training Apps

If it seems like these days you can find just about anything in a mobile app, that’s because it is...  More →

Related Topics: online safety training , Mobile App , safety app , training app , Employee Training & Development , employee training , safety training

12 Time-Saving Training Tactics for HR and L&D Teams
Blog

12 Time-Saving Training Tactics for HR and L&D Teams

What should keep HR and L&D team leaders up at night as well as senior leaders? Discovering time-saving training tactics...  More →

Related Topics: Microlearning , Learning & Development , Upskill

Elements of a Whole-Person Approach to Employee Training
Blog

Elements of a Whole-Person Approach to Employee Training

HR, L&D, and business leaders—are you truly supporting the whole person behind the job title? A whole-person approach to training...  More →

Related Topics: training and develpment , compliance training , emotional intelligence , Soft Skills Training

Guide to New Manager Training
Blog

Guide to New Manager Training

Being promoted to your first management position is an exciting time in your career. It can also be intimidating...  More →

Related Topics: Training & Development

The Journey: What We Do
Blog

The Journey: What We Do

HSI offers online safety training for a safer, smarter workforce. Our courses can help you reach compliance in 20-minutes, reducing...  More →

Related Topics: awareness , Compliance , hr , lms , online safety training

Choosing a Flexible Emergency Care Training Provider: Why It Matters
Emergency Care Blog

Choosing a Flexible Emergency Care Training Provider: Why It Matters

There are a handful of emergency care training brands to consider when choosing CPR, AED, First Aid and active shooter...  More →

Related Topics: CPR , CPR Business , Instructors , First Aid , CPR Instructor

10 Tips to Improve Learning Engagement
Blog

10 Tips to Improve Learning Engagement

When it comes to learning engagement—or lack of learning engagement—I am reminded of the words of Gary Vaynerchuk. “You're always...  More →

Related Topics: Training & Development , learning , engagement

What Kind of Learning Culture Does Your Company Have?
Blog

What Kind of Learning Culture Does Your Company Have?

What type of true learning culture is your organization? Are you seeing a healthy return on your training investment? Would...  More →

Related Topics: Learning Cultures

How To Do More Safety Training in Less Time
Blog

How To Do More Safety Training in Less Time

Yes, you can do this—save time and increase the frequency of valuable safety experiences. It is a real thing. It...  More →

Related Topics: Safety , safety training , Training

Why ESG is Important in the Utility Industry
Blog

Why ESG is Important in the Utility Industry

Let’s look at what Environmental Social Governance (ESG) is and how it’s implemented. ESG was first mentioned in a United...  More →

Related Topics: QEW , Utility , utility safety compliance , Power Lines , industrial skills , distribution , qualified electic worker , transmission , training reinforcement , Decision Making , career progression , employee retention , mentorship

HSI Blue Ocean Brain Selected for Training Industry 2024 Online Learning Library Top 20
Blog

HSI Blue Ocean Brain Selected for Training Industry 2024 Online Learning Library Top 20

HSI Blue Ocean Brain has once again made a significant impact in the learning and development space, earning a distinguished...  More →

Related Topics: Blue Ocean Brain , learning pathways , learning and devleopment , Soft Skills , content library

4 Ways Storytelling Can Drive Better Results in Business
Blog

4 Ways Storytelling Can Drive Better Results in Business

Is a business storytelling approach part of your culture? If not, it’s time to reconsider! Effective storytelling is a powerful...  More →

Related Topics: Storytelling , ROI of Training , Learning Ecosystem , Corporate Storytelling , Feedback Culture

Tips to Build Relationships at Work
Blog

Tips to Build Relationships at Work

Prior to the global pandemic, building relationships at work was fairly easy. You were surrounded by teammates with the...  More →

Related Topics: Soft Skills , Communication

Building a Resilient EHS Program: Key Strategies for Success
Blog

Building a Resilient EHS Program: Key Strategies for Success

Becoming Future-Ready: Elevating Your EHS Program Organizations face various challenges in maintaining a robust Environmental Health and Safety (EHS) program...  More →

Related Topics: EHS software , safety management , safety training

Succession Planning With a Remote Workforce
Blog

Succession Planning With a Remote Workforce

The COVID-19 pandemic brought many managers and HR professionals to two important realizations. First, the importance of having a succession...  More →

Related Topics: Leadership , Succession planning , Remote workforce

OSHA Safety Training Requirements and Best Practices
Blog

OSHA Safety Training Requirements and Best Practices

On December 29, 1970, President Richard Nixon signed the Occupational Safety and Health Act of 1970 into law. The following...  More →

Related Topics: osha safety training requirements , osha requirements , OSHA , osha training , osha standards , Best Practices , online training , online safety training , safety training

Customer Service Training for the Modern Team
Blog

Customer Service Training for the Modern Team

If you have customers, you have people whose job is customer care. We know it’s more costly to gain a...  More →

Related Topics: Soft Skills , Customer service

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