Non-conformance (NCR) Management

A register to log and manage all non-conformances, complaints or incidents

Record non-conformances of any type and track backwards to the source batch, service or product. Utilize the full investigation framework and corrective action plan to follow through to a swift close-out.

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Non-conformance Management – HSI Key Differentiators

True End-to-End Management


Automate, manage, and streamline the process for identifying, evaluating, reviewing, and handling any non-conformance. All managed from a single point of control for superior oversight.

Gain Granular Visibility

Reports 16

Conduct real time non-conformance investigations for swifter, more informed decision making. Identify and isolate the offending batch, product or service using the investigation framework, included with the module. Avoid broader operational disruptions and address the non-conformance at the source.

Instigate closed-loop CAPA protocols across your organization


Leverage the corrective action plan included with the module to help initiate CAPA processes, close-out non-conformances and prevent recurrences. Capture key details about non-conformances to have a historical log for reference, and communicate learnings to establish best practices.

Leverage automation to drive accountability and stay on track


Manage multi-step non-conformance processes and accelerate your team’s output and efficiency by layering in automation rules. Reminders are sent until follow-up actions are resolved, when the next stakeholder is notified that their attention is required.

Reduce your Cost to Quality and organizational risk exposure


By quickly and thoroughly addressing non-conformances, defects or complaint-related issues, you can significantly reduce your CTQ and exposure to the full spectrum of organizational risk (including financial, physical, reputational and legal, to name a few). This ultimately ensures you are better equipped to meet the needs of your customer and remain competitive.

Ensure Compliance

Decisions 28

Comply with regulatory standards, obligations, and best practice. Stay compliant with various risk and quality management frameworks.

Manage every non-conformance from a single-source solution

Cloud-based platform: This system supports large-scale data, user groups,
different devices, and applications wherever your workforce is located.

Limitless Configurability: Unify all data silos to drive real-time decisions.

Built-in mobility: Works securely on any mobile device or browser,
anywhere, online and offline.

Maximum adoption: Simplify the entire end-user experience driving record
employee participation levels organization-wide.

Modular framework: Build the solution you need ensuring workflows, reporting,
and automation are all working as one.

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Non conformance

Discover Other Solutions that Play Well Together


Incident Management

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Change Management

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Manage the full spectrum of change within a controlled environment with full audit trail visibility.

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Corrective Actions

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Link corrective actions to findings and causal factors, set priorities and automate workflows for fast close-out.

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Revolutionize your organization with technology that anticipates your needs and empowers you to deliver unparalleled results. With this comprehensive platform, you have all solutions at your disposal to work smarter and faster, effortlessly.

Tailor this system to align perfectly with your specific requirements and witness it effortlessly expand as your organization does, providing ongoing benefits and support for your evolving needs.

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