Resources and Other Results:
Improve Employee Social Awareness Through Workplace Empathy
People appreciate when you show care and concern Empathy is defined as “the ability to understand and share the feelings... More →
Dealing with Grief in the Workplace with Care and Empathy
Have you ever had to cope with the death of a co-worker? Have you supported a colleague with the loss... More →
Communicating with Emotional Intelligence (EQ)
Communicating with emotional intelligence allows us to practice empathy, boost stronger working relationships, and learn from and value co-workers. But... More →
How to Practice Mindful Communication at Work
Mindfulness practice is popular in yoga and meditation but it also applies in the workplace, specifically with mindful communication. Think... More →
Tips to Improve Work Performance When You Inherit an Underperforming Employee
Many supervisors and managers will find themselves in a situation where they inherit underperforming employees. Hopefully, these tips to improve... More →
5 Steps to Building an Emotionally Intelligent Team
What are the steps to building an emotionally intelligent team? Can such teams transform your organization? Psychologist Daniel Goleman, author... More →
How Can you Celebrate Pride Month in Your Workplace?
Every June you may see a flood of rainbow logos, parades and festivities in the LGBTQ+ community to celebrate... More →
Top Soft Skills for Safety Leaders and EHS Professionals
Safety leaders have one of the most difficult jobs. They have an incredible amount of responsibility—lives are literally at stake... More →
Highlights from ASSP Safety 2022: The Intersection of HR and Safety
Imagine a group of 5,000 people dedicated to the health and safety of employees gathering in one space. ASSP (American... More →
Public Safety
While you are busy protecting others, let us protect you. We understand the pace of your work, the regulatory requirements... More →
Employee Retention Strategies that Leverage Training
At any company, people will come and go. It’s a fact of life that people retire and move. Some people... More →
Leadership Lessons from 2020
They say hindsight is 20/20, and looking back on the last year, we’ve learned a few leadership lessons. We... More →
Leadership Training Videos
Widen the audience for leadership training with our microlearning videos. Our leadership training videos are the perfect support tool for... More →
How to Develop Leaders Across the Organization
Most leadership development programs focus on grooming people for roles in the C-Suite or with EVP and SVP titles... More →
Elements of a Whole-Person Approach to Employee Training
If you think of your learners as human beings with a life outside of your organization, you may approach... More →
SHRM22 Johnny C. Taylor, Jr. Recap: Are You a Thermometer or Thermostat?
SHRM opened their annual conference with a lively keynote from SHRM President and CEO Johnny C. Taylor, Jr. He enthusiastically... More →
Conflict De-Escalation Techniques
Certain occupations are more at-risk of exposure to violence; it’s a fact. For example, employees working alone, working late at... More →
![Actively Listening? [Say Whaaaaat?]](https://hsiassetstorage.sfo2.digitaloceanspaces.com/assets/images/blog/Active-Listening-Say-Whaaaaat-HSI-Blog.jpg "Actively Listening? [Say Whaaaaat?]")
Actively Listening? [Say Whaaaaat?]
Of course, you’re actively listening!!! Right? Perhaps and perhaps not! What does it mean to be an active listener, and... More →
How to Curate a Training Curriculum on Demand
Today’s diverse workforce requires a training program with a wide variety of topics to address those diverse needs. It’s nearly... More →
What is a Customer Success Manager?
If you are in the process of hiring a vendor, technology provider, or business service partner, your comparison should go... More →
Notes from SHRM21: Mental Wellness and Inclusion
SHRM21 in Las Vegas delivered a great live event! Thousands of people donned their masks and attended in person. As... More →
Situational Awareness Training for Employees
Situational awareness for employees has relevance across many of our training topics. Safety training brings your attention to emergency... More →
Why Performance Reviews Call for Formal Feedback
Performance reviews are still the most common and widely recognized way for supervisors and managers to develop their direct reports... More →
A Comprehensive Guide to Building Sales Training Programs
People who are good at making connections are often described as natural-born salespeople, but the fact is investing in the... More →
Anti-Racism in the Workplace: Start a Conversation
As someone who is actively trying to understand my privilege, while learning how to address anti-racism in the workplace, I... More →
10 Tips to Improve Learning Engagement
When it comes to learning engagement—or lack of learning engagement—I am reminded of the words of Gary Vaynerchuk. “You're always... More →
Be a Better Manager and Coach with 5 Lessons from Ted Lasso
If you aren’t watching Ted Lasso on Apple TV, you are really missing out! This show has so much heart... More →
How Do You Train Critical Observation?
Have you ever known someone who just “knew” what people needed? Or who could easily ask questions to get at... More →
Training and Development: An Integral Part of Employee Recruitment and Retention
Recruitment and retention. Two very important words to an organization’s successful future. According to SHRM’s 2022 Learning & Development Trends... More →
Employee Wellbeing in 2023: 6 Ways to Support Your Employees
Employee wellbeing. Seriously think about it. What is the mental state of your employees? How do you know if they... More →
STOP Discrimination and Harassment in the Workplace NOW!
Companies need senior management and HR to lead the way to prevent workplace discrimination and harassment. Discrimination quickly breeds a... More →
Why is Sales Training Important? 12 Musts in a Learning Solutions Partner
Sales training is crucial! How much new business would your organization acquire and retain without high-performing sales teams? Selecting the... More →
Celebrate National Disability Employment Awareness Month with Disability Awareness Activities
It’s time to celebrate National Disability Employment Awareness Month (NDEAM) with disability awareness activities. Let’s celebrate the contributions of workers... More →
8 Ways Soft Skills Training Fosters Innovation
Soft skills training fosters innovation. Incorporating soft skills training into employees’ professional development training programs not only equips them with... More →
Tips to Be Calm and Relaxed at Work
How does one remain calm and relaxed in stressful situations? Tight deadlines. Heavy workload. Demanding manager. And the list of... More →
Fatalities & Serious Injuries
Join HSI Chief Safety Officer Jill James as she visits environmental health and safety professionals in their workplaces to explore... More →
Brain Health: 15 Cognitive Activities to Help Improve Workplace Skills
It’s not only in one’s early childhood that cognitive activities are necessary to keep the brain healthy. Companies should support... More →
What Does Authentic Leadership Mean?
“Authentic leadership is the full expression of “me” for the benefit of “we.” - Henna Inam, author of Wired for... More →
How to Investigate a Workplace Accident
You don't have to play the blame game. This is, unfortunately, a true tragedy, taken from the files of the... More →
4 Reasons to Have Training for Risk Management
Why spend time and money on ongoing training for risk management? The answers are quite simple, but many! To save... More →
8 Red Flags of Disengaged Employees and Solutions to Re-Engage
Startling statistics show that 79% of the global workforce is made up of disengaged employees! According to a Gallup survey... More →
Embracing Neurodiversity in the Workplace
Ask any HR person or business owner, and they’ll tell you it’s hard to find good people. Nowadays, there are... More →
Positive Thinking Exercises for the Workplace
Quickly dismiss negative thoughts by practicing our positive thinking exercises for the workplace. Is it “just another manic Monday” or... More →
A Comprehensive Guide to Soft Skills Training
All employees can benefit from soft skills training. We all need help sometimes dealing with our coworkers, customer, and vendors... More →
A Comprehensive Guide to Building Customer Service Training Programs
Most companies, whether they sell products or provide services, are in the same business - the relationship business. Customer service... More →
The Art of Negotiation: An Essential Soft Skill for Leaders
The ability to negotiate is an essential soft skill for leaders. Most leaders’ workdays consist of one negotiation after another... More →
Embracing Workplace Diversity
Of all the challenges an HR department runs into, diversity tops the list as one of the most discussed and... More →
Communication Skills Training in a World of Emojis, YOLO, and Ghosting
How is communication skills training different today? Modern communication appears to lack eye contact, grammar, and the use of your... More →
DISC Training: Getting the Most Out of DISC for Your Organization
DISC has been a tool in the learning and development space for over 20 years, and millions of people... More →
Effective Coaching Techniques in the Workplace: Tips to Ignite Potential
Some leaders get to where they are by working hard and learning the ropes. Some also seem to have... More →