Resources and Other Results:
Direct Store Delivery Training Videos
Help your sales, delivery, and merchandising teams build stronger relationships with your clients. Our direct store delivery training courses cover... More →
Retail Training Topics
Retail employees face more challenges now than ever. Labor shortages put more of a burden on team members. Customers are... More →
Retail Training Videos
Equip your retail workers to face the modern challenges that come with dealing with the public. Offer training on conflict... More →
Risk Management Smarts: Retail Safety Skills Training
Retail safety skills training is not only necessary for the well-being of employees, but it’s also smart risk management. According... More →
Customer Service Training Topics
Frontline employees have more challenges than ever whether they are in person, on the phone, or online via social media... More →
Hospitality
The hospitality industry is faced with unique challenges. Labor shortages and employee turnover are causing many hotels to limit housekeeping... More →
Customer Service Training Videos
Your front-line customer service team has a difficult job working with the general public in person, via the phone, and... More →
Online Safety Training Within the Fitness Industry
For more than 40 years, Healthtrax has been guiding members on a path toward lifetime health and wellness. Touting themselves... More →
HSI Acquires Safety Training Provider SafetySkills
HSI grows their online EHS training catalog and customer base to become one of the largest EHS training providers in... More →
Why is Sales Training Important? 12 Musts in a Learning Solutions Partner
Sales training is crucial! How much new business would your organization acquire and retain without high-performing sales teams? Selecting the... More →
Employee Retention Strategies that Leverage Training
At any company, people will come and go. It’s a fact of life that people retire and move. Some people... More →
Cultivating a Culture of Safety with PriceSmart
Client Story: Supermarket Insurance Group PriceSmart is the largest chain of warehouse clubs across Central America, Colombia and the Caribbean... More →
A Comprehensive Guide to Building Customer Service Training Programs
Most companies, whether they sell products or provide services, are in the same business - the relationship business. Customer service... More →
Improving Outcomes with Supermarket Insurance Group
Client Story: Supermarket Insurance Group Specializing in independent grocery store owners, Supermarket Insurance Group had a long history of underwriting... More →
National Training Solution (NTS)
NTS is a turnkey approach to CPR training certification. Let HSI handle your CPR certification training with our National Training... More →
Customer Service Training for the Modern Team
If you have customers, you have people whose job is customer care. We know it’s more costly to gain a... More →
Direct Store Delivery Training Topics
Connect with customers in person and make the most out of every store visit. Take advantage of face-to-face moments between... More →
Job Search and Career Planning Tips
Whether you are searching for your first job or planning a midlife career change, it can be a stressful time... More →
10 Customer Service Best Practices for Customer Retention
In today’s economy, following customer service best practices is critical to retain customers. Companies are struggling to hire workers and... More →
Violence in the Workplace
The Occupational Safety and Health Administration (OSHA) estimates that each year, 2 million U.S. workers are victim to threatening or... More →
HSI February Newsletter
Your monthly digest of EHS, Compliance, and Professional Development resources & news for you and your business, with something for everyone.... More →
The Ins & Outs of an Effective Harassment Training Program: Consistency in Training by Using Online Training
What does an effective harassment training program really mean? The United States workforce has come a long way since the... More →
How to Make Compliance Training Memorable
Can compliance training be as memorable as Julie Andrews spinning and singing in the Austrian Alps? Or Rhett Butler telling... More →
Why Employees Love Online Safety Training in 3 Quotes
Last year, workers completed more than 2 million online safety courses with HSI. The average course rating across all of... More →
10 Tips to Improve Learning Engagement
When it comes to learning engagement—or lack of learning engagement—I am reminded of the words of Gary Vaynerchuk. “You're always... More →
Compare HSI with Litmos
Debating between using HSI and Litmos? At HSI, we want to help you with the decision to source your eLearning... More →
Compare HSI with Skillsoft
Trying to decide between HSI and Skillsoft? At HSI, we want to help you with the decision to source your... More →
Compare HSI with LinkedIn Learning
Trying to decide between HSI and LinkedIn Learning? At HSI, we want to help you with the decision to source... More →
Compare HSI with BizLibrary
Trying to decide between HSI and BizLibrary? At HSI, we want to help you with your decision to source your... More →
Jump Start Training: The Key to Knowledge Retention?
Training, safety, compliance, OSHA, regulatory, procedures, mandatory, required, policy… bored yet? The minute I start to hear these words my... More →
8 Ways to Motivate Employees to Take Time for Training
The burning question of many leaders is how to motivate employees to take extra time out of their busy days... More →
4 Tips for Improving Ethics Training in the Workplace
The study of ethics is a field that existed long before the first corporation, assembly line, or training class. “Ethics”... More →
California SB 553 Workplace Violence Prevention Law: All States Listen Up!
California employers are not the only ones who should be focusing on the California SB 553 Bill that has turned... More →
How to Fight the Ebbinghaus Forgetting Curve
Have you ever gone to a party where you met a group of people and could not remember their names... More →
Rude Customers? How Training Can Help.
How do your employees address difficult and rude customers? The end goal should always be to “turn that frown upside... More →
Gamification in Safety Training: Brewing a Culture of Safety with Engaging and Memorable Learning
Do your employees find safety training dull and forgettable? Many organizations struggle with low engagement and retention in traditional safety... More →
Help! My Organization Wants to Nearly Eliminate Safety Training
Making the Connection A lot of employers want to know if there is a specific, minimum amount of time that... More →
Understanding ADA Compliant Design Characteristics
Complying with ADA design standards not only benefits individuals with disabilities, but also enhances the overall design, functionality and value... More →
Guide to New Manager Training
Being promoted to your first management position is an exciting time in your career. It can also be intimidating... More →
Better Online Safety Training Does Impact Your Safety Program
Take a look at the title. What do we mean by “better”? And why do we need to include the... More →
The Ultimate Guide to Assessing Your EHS Program
You're at the helm of your organization's Environmental, Health, and Safety (EHS) program, tasked with not just maintaining but elevating... More →
Quality Training: A Solution for Labor Shortages and Skills Gaps
With unemployment rates at a historic low, the U.S. is in the midst of a labor shortage: There are about... More →
Boost Your Business Impact with Strategic L&D Training
Does your organization struggle to directly tie learning and development programs to your financial outcomes? Do your biggest challenges include... More →
Training and Development: An Integral Part of Employee Recruitment and Retention
Recruitment and retention. Two very important words to an organization’s successful future. According to SHRM’s 2022 Learning & Development Trends... More →
Use Training to Foster Psychological Safety
Imagine you’ve been given the task of making your organization’s teams 75% more productive over the next three quarters—how would... More →
OSHA Safety Training Requirements and Best Practices
On December 29, 1970, President Richard Nixon signed the Occupational Safety and Health Act of 1970 into law. The following... More →
Importance of Training to Help Prevent Workplace Violence
Workplace violence is a serious issue that affects millions of American workers every year. Verbal threats, harassment, physical assaults, and... More →
Importance of Training to Help Prevent Workplace Violence
Workplace violence is a serious issue that affects millions of American workers every year. Verbal threats, harassment, physical assaults, and... More →